Shipping policy

At Washunova, we are dedicated to providing swift and dependable shipping to guarantee that your products reach you safely and on time. Our commitment is to deliver outstanding service to our customers, particularly within the United States.

Shipping within the USA

• Processing Time: Orders are typically processed within 1-2 business days. During busy seasons or promotional events, processing times may extend slightly. We will inform you of any delays.

Order Cut-Off Time: 07:00 pm (GMT-05:00) Eastern Standard Time (New York).

• Shipping Method: We provide standard shipping throughout the United States. Your order will be dispatched using a trustworthy carrier, and you will receive tracking details once your order is on its way.

• Delivery Time: The estimated delivery duration varies by location but generally falls between 3 to 7 business days after your order has been processed and shipped.

• Tracking Your Order: After your order has been shipped, we will send you a tracking number via email. This number allows you to check the status of your shipment and estimate its arrival date.

• Customs, Duties, and Taxes: We no longer collect any taxes.

Shipping Costs

• Free Shipping on All Products.

• International Shipping: Unfortunately, we do not currently provide international shipping.

Address Changes and Delivery Issues

• Address Changes: If you need to modify your shipping address after placing an order, please reach out to us as soon as possible at info@washunova.com. We will make every effort to accommodate your request, but please be aware that changes may not be feasible if the order has already been dispatched.

• Delivery Issues: Should you experience any problems with the delivery of your order, please contact us right away. We will collaborate with the carrier to address any issues and ensure your order is delivered without delay.

Contact Us

If you have any questions regarding your shipment or delivery status, feel free to reach out:

Support: 24/7-

  • Business Phone: +1 857-788-2058
  • Business Email: info@washunova.com
  • Business Address: 3500 Posner Blvd #1393, Davenport, FL 33837, United States
  • Business Hours: Mon-Fri(8am-05pm) / Sat-Sun(Close)