Shipping policy

At Washunova, we’re here to make your shopping experience as smooth and stress-free as possible, with fast and reliable shipping. Here’s what you need to know about our shipping process:

Shipping Methods

We offer free standard shipping on all orders within the U.S. Your package will ship via USPS, UPS, or FedEx, depending on the destination and package weight.

Processing Time

Orders are processed within 1-2 business days. Any orders placed after 5:00 PM (EST) will be processed the next business day.

Transit Time

After processing, your order will arrive within 4-8 business days, depending on where it’s headed.

Total Delivery Time

From the moment you place your order, you can expect it to arrive within 5-10 business days.

Shipping Restrictions

Currently, we only ship within the United States. Unfortunately, we can’t deliver to P.O. Boxes or international addresses at this time.

Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number. Use it to check your shipment’s status on the carrier’s website.

Shipping Charges

We’re happy to offer free shipping on all orders within the U.S. There are no hidden fees or extra charges—what you see at checkout is what you pay.

Lost or Damaged Packages

If your package is lost or arrives damaged, please reach out to us at info@washunova.com or give us a call at +1 857-788-2058 within 7 days of the expected delivery date. We’ll work with the carrier to sort it out quickly and make things right.

CONTACT INFORMATION:

Customer service: Monday - Friday: 08:00 AM - 05:00 PM

Thank you for choosing Washunova we’re excited to serve you!