Payment Policy

Thank you for shopping with Washunova.com! We’re committed to making your shopping experience as smooth and secure as possible. Below, you'll find everything you need to know about our payment options, order processing, and security practices.

1. Payment Methods Accepted

We offer a variety of secure and convenient payment options to make your checkout process easy. Currently, we accept the following:

Credit & Debit Cards:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club

PayPal:

  • You can use PayPal for a quick and secure checkout.

Apple Pay:

  • For an even faster checkout, Shop pay and Google Pay is available on compatible devices.

2. Order Processing & Payment Timing

Order Cut-off Time:

  • Orders placed by 5:00 PM EST will be processed the same business day. Orders placed after this time will be processed the next business day.

Payment Authorization:

  • When you place an order, we immediately authorize your payment to ensure funds are available. Please note that your order will only be shipped once payment has been fully processed and cleared.

3. Sales Tax

Sales tax is calculated based on the state and local tax laws of the delivery address. The applicable sales tax will be automatically added to your order total at checkout.

4. Currency

All transactions are processed in USD (United States Dollar). Prices displayed on our website are in USD, and all charges will be billed in USD.

5. Security & Privacy

Your security is our top priority. We use SSL (Secure Socket Layer) encryption to protect your personal and payment information.

Payment Processor Security:

  • All payments are processed through trusted third-party payment processors like PayPal and Apple Pay. We do not store sensitive payment details on our servers.

6. Payment Declines & Errors

If your payment is declined or an error occurs during checkout, we’ll notify you right away. Please check your payment details and try again. If the issue continues, contact your payment provider or reach out to us at info@washunova.com for help.

7. Fraud Prevention

To keep our customers and business safe, we may cancel or refuse orders that show signs of fraudulent activity. If something seems off with your payment information, we may ask for additional verification before processing your order. If this happens, we’ll reach out to you.

8. Order Confirmation & Receipts

Once your payment is successfully processed, you’ll receive an order confirmation email with the details of your purchase and a receipt. If you have any questions, feel free to get in touch with us.

9. Promotions, Discounts & Gift Cards

Promotions & Discounts:

  • Any applicable promotions or discount codes will be applied during checkout. Make sure to enter your promo code in the designated field to enjoy discounts.

Gift Cards:

  • We do not offer gift cards at the moment, but we are always working to improve our offerings and may introduce gift cards in the future.

10. Contact Information

If you have any questions about our payment policy or need assistance with a payment, we're here to help:

  • Email: info@washunova.com
  • Phone: +1 857-788-2058
  • Business Hours: Monday - Friday, 09:00 AM - 05:00 PM EST
  • Address: 3500 Posner Blvd 1393, Davenport, FL 33837, United States

11. Changes to Payment Policy

We may update this payment policy from time to time to reflect any changes in our practices or legal requirements. If there are significant updates, we’ll let you know by posting the updated version on this page.

Thank you again for shopping with Washunova! We’re committed to providing you with a secure and easy shopping experience. If you have any further questions, don’t hesitate to reach out to our customer service team.